Effective Date: 12 Feb 2025
Last Updated: 12 Feb 2025
1. Introduction
Easy Works Spaces (“we,” “our,” or “us”) operates the website
https://easyworksspace.com/ (the “Service”) and provides co-working space services at JMD Megapolis, Sohna Road, Gurgaon, Haryana, India.
This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
- Account Information: Full name, contact details, email, phone number, company name, designation, billing address, GST information, government-issued ID, professional references.
- Payment Information: Credit/debit card details, bank account info, payment history, invoices, GST registration details.
- Usage Information: Access logs, entry/exit times, meeting room bookings, service preferences, feedback, communication records.
2.2 Automatically Collected Information
- IP address, device details, browser type, OS
- Pages visited, time spent
- Cookies, location data (when enabled)
2.3 CCTV and Security Data
- Video recordings for security
- Access card usage logs
- Visitor entry/exit records
3. How We Use Your Information
- Service Provision: Managing membership, processing payments, facility access, support, safety.
- Business Operations: Service improvements, analytics, marketing, legal compliance, planning.
- Communication: Notifications, account updates, marketing (with consent), event invitations, emergency communication.
4. Legal Basis for Processing (GDPR Compliance)
- Contract Performance
- Legitimate Interest
- Consent
- Legal Obligation
5. Information Sharing and Disclosure
5.1 We May Share With:
- Service Providers: Payment processors (Razorpay, PayU), IT/cloud providers, accounting/legal, cleaning/maintenance.
- Legal Requirements: Govt. authorities, law enforcement, tax bodies, courts.
- Business Partners: Event organizers, co-working partners, professional services.
5.2 We Do NOT:
- Sell personal information
- Share marketing info without consent
- Disclose sensitive data unnecessarily
- Transfer data outside India without protection
6. Data Security
- Measures: Physical security, encryption, firewalls, limited access, monitoring, staff training.
- Breaches: Notify within 72 hours, report to authorities, remedial action, investigation.
7. Data Retention
- Active members: retained during membership
- Former members: 7 years (financial records)
- CCTV: 30–90 days
- Communication records: 2 years
- Marketing data: until consent withdrawn
8. Your Rights
- Access: Request copies, processing details, third-party info
- Correction & Control: Rectify, erase, portability, restrict
- Consent Management: Withdraw, object, opt-out
- Exercising Rights: Contact us at privacy@easyworksspace.com
9. Cookies and Tracking
- Essential, analytics (Google Analytics), marketing, preference cookies
- Manage via browser settings
10. International Data Transfers
We ensure adequate protection, safeguards, compliance, and consent where required.
11. Children’s Privacy
Not intended for under 18. We delete such data if collected.
12. Third-Party Links
We are not responsible for privacy practices of third-party sites.
13. Updates to Policy
We may update this policy, notify users, post updates, provide 30 days notice, and keep prior versions.
14. Complaints and Grievances
- Contact our Data Protection Officer: dpo@easyworksspace.com
- Regulatory: Data Protection Authority, Consumer Authority, Cyber Crime Cell
15. Contact Information
Easy Works Spaces
JMD Megapolis, Sohna Road, Gurgaon, Haryana, India
Email: contactus@easyworksspace.com
Phone: 9355019019
Website: https://easyworksspace.com/
16. Governing Law
This Privacy Policy is governed by the laws of India including IT Act 2000, IT Security Rules 2011, Personal Data Protection Bill (when enacted), Consumer Protection Act 2019. Disputes subject to Gurgaon courts.